What is error code 232011? Videos are a huge part of our daily lives. We’re upset when we can’t watch our favorite movies or videos on a browser. Recently, many people have reported getting the “this video file cannot be played error code 232011” when they tried to play their favorite movie on a web browser.
It’s a lot easier now to watch streaming videos online. For example, platforms like Netflix and Amazon have made it easy to find and watch videos, from comedy specials to full-length movies and TV shows.
But you may run into problems with video playback: no sound, blurring, and more. To fix these issues, try clearing your browser’s cache or disabling any browser extensions you have, disabling hardware acceleration updating your browser, or checking whether the video is still loading—it may take a little longer.
There could be several reasons for such problems. In this article, let us look at the possible causes of online videos not working and how to solve the particular error code issues.
What Is Error Code 232011?
Error Code 232011 is a video playback error that you might see when trying to play videos on Netflix or other streaming services. Some of these errors are temporary and will resolve themselves after a short time. However, if the problem persists, you can try the following troubleshooting steps:
- Sign out of Netflix and sign back in
- Restart your device
- Restart your home network
- Check your date and time settings
- Update your device software
Error code 232011 is a problem that occurs when you’re watching Amazon Prime Video content or when you’re trying to download it to your device. It may also be related to a problem with your internet connection or connection to the Amazon servers.
This error may occur on Apple TV, Fire TV, a Roku device, Android or iOS devices, or any other streaming device.
Try restarting your phone if you see this error message while using the Amazon Prime Video app on a mobile device (iOS or Android). If that doesn’t work, try deleting and reinstalling the app. You can also try logging out of your account and logging back in.
If you’re seeing this error message on Fire TV, try disconnecting your wireless router from power for 30 seconds and then plugging it back in again before watching the video again. You might also try restarting your Fire TV device by holding down the “Select” key and pressing “Play/Pause” until you see “Restart.”
If you see this error message on Apple TV, disconnect your Apple TV from power entirely for 30 seconds before plugging it back in again. This should resolve the issue as long as there’s no issue with your internet connection.
How to Fix Video Playback Error Code 232011?
When playing videos in a browser from the built-in JW Player, Windows users may encounter error code 232011. This error code means “Approval request made without proper cross-domain credentials” and is most often caused by a technical problem.
What Causes the Error Code: 232011 while Playing Videos?
After conducting in-depth research into this error, we found that the most common reasons for triggering this error are corrupt cache and data in your browser and hardware acceleration enabled on your browser.
Browser extensions are software components that add various extra features to them. These extensions are generally helpful, but they might cause problems by blocking several browser features.
The best approach to fix this issue is to disable all the extensions first and afterward enable them one by one to find an extension that is preventing you from playing the video in your browser.
Fix Your Internet Connections
Whenever you get the “this video file cannot be played error code 232011” while watching non-playable videos on the internet, it is due to a weak internet connection. So the solution is to check your Wi-Fi connection and make sure that your connection is working well. If so, to fix error code 232011, try out the solutions mentioned below.
Updating Your Browser’s Cache Data
If you get a “this video file cannot be played error code 232011” message when trying to play a video, your browser may be outdated. If this is the case, you need to update the outdated browser to the latest version.
For Chrome browser’s
Once you’ve opened the Google Chrome browser, tap the three dots in the top-right corner and choose Help > About Google Chrome. You’ll see a list of recent updates. Tap on them, and Chrome will be automatically updated to its latest version.
For Firefox browser
To check for updates, tap the menu button (the three horizontal lines) >> Help >> About Firefox. If there’s an update available, Firefox will download it. Once the download process is complete, tap Restart to update Firefox.
For Safari (Mac):
- Open System Preferences.
- Under the Software Update preference pane, check for updates.
- If updates are available, click the Install button, then enter an administrator password to proceed with the installation.
- When the updates have finished installing, click Restart to restart your computer and complete the update process.
- Ensure that you keep your computer up to date by checking for updates regularly and installing them as prompted until there are no further updates for your Mac device.”
Clear Your Browser Cookies And Cache
In Google Chrome, press Ctrl+Shift+Del to open a window. Select the “Time Range” drop-down menu and click “All time.” Clear the boxes for Cookies and other site data and Cached images.
Firefox browser cache
To delete cookies and cached web content:
- Click the Firefox menu button.
- Click Preferences.
- Click the Privacy icon.
- Under Cookies and site data, select Clear now.
In the Privacy window, select Delete individual cookies. You can clear cache data stored on your hard drive by selecting Cached web content next to the Clear button.
Microsoft Edge
To delete cookies and browser cache on Edge, select the three dots at the bottom of the screen, and click Settings. The Settings page will open. Click Privacy, search, and services on the left side of the Settings section.
Click Choose what to delete to open the Clear Browsing Data utility. From there, select Cookies and Cached data from the dropdown menu options. Now click Clear to erase your browsing history.
Try Playing the Video in Another Browser
If you are experiencing issues with your video, try playing it on a different browser. You can also check if there are any updates available for your primary or preferred browser.
Disable VPN or Proxy Server
When watching a video, the primary cause of video error 232011 is that you have problems with your network provider. To fix this problem, disable the proxy connection and try again.
When you’re online and need to change configuration settings for your Internet connection, click the Start button. Open the Run command by pressing Windows+R. , type inetcpl. Cpl, and press Enter.
In the Internet Properties window that appears, open the Connections tab. At the bottom of the Connections tab, uncheck the option ‘Use a proxy server for your LAN.’ Then press OK.
Disable problematic extension – Extensions that create Browser incompatibility issues
While extensions can be helpful, they’re not always. Sometimes it may be better to disable extensions on your browser.
The process to disable extensions on your browser is fairly simple:
- Click the icon to the far right of the URL bar. It looks like three horizontal lines stacked on top of each other.
- Click More Tools, then Extensions.
- To disable: Next to an extension, uncheck the Enabled box. To re-enable, check the Enabled box!
Final Words – What Is Error Code 232011?
We don’t know about you, but we get frustrated when we m trying to watch a video on a windows pc and get this error message. It’s even more aggravating when all that happens is that it takes much longer than usual to load.
Thankfully, you don’t have to shrug your shoulders and give up—there are plenty of things you can try. Try clearing your other browser’s cache or current browser’s cookies, disabling any browser extensions you have enabled, updating your current browser, or checking whether the video is still loading—it may take a little longer.
The above tips may seem like small things, but they will do the trick in many cases.
