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Why

Why Is Crunchyroll Showing a Black Screen?

Let's Fix the Issue Once and For All!


Related Questions

You’re streaming your favorite content on Crunchyroll, but, suddenly a notification pop-up appears that says error. This is a problem everybody hates! But why is Crunchyroll showing a black screen?

On the internet, many individuals report seeing a black screen whenever they try to stream media from Crunchyroll on their browsers. In addition, you can access the video material with any default browser, including Firefox browser, Safari, Chrome, Edge browser, and Opera.

You can see the subtitles on the video player, but darkness still obscures the movie. Devices operating under Linux, macOS, Android, Windows, and iOS are all affected by this bug.

Please take a moment to read the following article so that you may understand why!

Why Does Crunchyroll Have a Black Screen?

Why Does Crunchyroll Have a Black Screen?
Why Does Crunchyroll Have a Black Screen?

Streaming content from Crunchyroll might, for several different reasons, result in a black screen that shuts down. But, most likely, you won’t be able to watch videos online since you have a poor network connection. However, there is also the potential that you are using a web browser incompatible with the website.

In addition, your computer’s random access memory (RAM) may prevent you from simultaneously operating Crunchyroll and streaming content.

Examine the possibility that upgrading to the most recent version of your browser would resolve the issue. If none of these solutions works for you, your internet service provider or Crunchyroll may be the problem. It would be in your best interest to get in touch with the customer support department at this point.

How to Stop Crunchyroll Black Screen?

Anime and Asian drama are what you’ll find on the Crunchyroll streaming service. Since not long ago, website users have reported problems with streaming content, which results in the screen becoming black. However, there has been a problem with both the desktop and mobile versions of the Crunchyroll app; both versions have been affected by this problem.

According to comments left by several users, the recent changes made to the website’s privacy policy might cause the site’s temporary inaccessibility.

Disable Hardware Acceleration

Disabling hardware acceleration may assist if you’re encountering a black screen when streaming video from Crunchyroll. Here’s how to disable hardware acceleration:

  • Select “System” in the Settings menu.
Select "System" in the Settings menu.
  • Turn off Hardware Acceleration in the “Display” menu.
Turn off Hardware Acceleration in the "Display" menu.
  • Try streaming again after restarting your device.
Try streaming again after restarting your device.

It would be best if you also disabled Hardware Acceleration in your browser extensions by following the steps below:

  • Open Chrome.
  • See this: Enter chrome:/settings/ as a command-line argument and copy the code from the clipboard.
  • Click on the drop-down icon in the “Advanced” section.
  • Select “System” from the list of available options.
  • Disable the option to use hardware acceleration when possible.
  • To complete the procedure, click the “Relaunch” button.
  • Verify that the activity was successful by opening the browser.

You will have no problems watching the video on the Crunchyroll website now!

Clear Browser Saved Form Data

Even though you’re using Private Mode to browse the Web all the time, it’s still using up to 100 megabytes every session.

We, of course, will not be tampering with the browser’s bookmarks. Instead, if you want to clean up your system, follow the steps for a premium security solution:

  • Launch Chrome.
Open-Chrome
  • Enter the (chrome:/settings/) command by copying and pasting it into the clipboard.
See-this-Enter-chrome-settings-as-a-command-line-argument-and-copy-the-code-from-the-clipboard
  • Click the “Security and Privacy” option in the main navigation bar.
Click the "Security and Privacy" option in the main navigation bar.
  • Click the “Clear site data” option.
Click the "Clear site data" option.
  • Select the “Advanced” option from the top menu in a pop-up window.
Select the "Advanced" option from the top menu in a pop-up window.
  • Select “All Time” from the drop-down menu.
Select "All Time" from the drop-down menu.
  • To complete the procedure, click “Clear browsing data.

It’s important to realize that you will delete all your stored passwords and information.

Remove Bad Extensions

A vast selection of dubious add-ons is available for download in the Chrome Web Store and the Mozilla Add-on store. However, in light of this reality, we should take action for Chrome’s integrity since the company does not possess the necessary resources. Thoroughly examine every add-on made via its marketplace roughly.

  • Launch Chrome.
Open-Chrome
  • Enter the (chrome:/settings/) command by copying and pasting it into the clipboard.
See-this-Enter-chrome-settings-as-a-command-line-argument-and-copy-the-code-from-the-clipboard
  • Click the “Security and Privacy” option in the main navigation bar.
Click-on-the-Security-and-Privacy-option-in-the-main-navigation-bar
  • You may find the “Check now” button in the Safety Check section by pressing the button.
To-complete-the-procedure-click-on-Clear-browsing-data
  • Take a breather and let Chrome run a few scans.
Take-a-breather-and-let-Chrome-run-a-few-scans
  • Make sure the browser does not include any potentially harmful add-ons.
Make-sure-the-browser-does-not-include-any-potentially-harmful-add-ons

Also, try to remove all the active extensions running.

Windows Virus and Threats

These new hazards are not something that you should take lightly at all. As a direct consequence of this, the performance of your software is not at its optimal level. On Windows and macOS machines, you must comprehensively scan the system to be safe. Compared to macOS and Windows, the Linux environment offers a higher level of protection.

Why Is My Crunchyroll Video Not Working?

To watch videos on Crunchyroll, you must have one of the following issues:

  1. The internet connection on your device is unreliable.
  2. Your device may not decode the video even while connected to a reliable wifi network.
  3. Cached web content might be full on your device.

Final Words

There is a possibility that a black screen may appear whenever you start the Crunchyroll app or attempt to play a video.

You should now be able to determine why you see a black screen while attempting to view content on Crunchyroll, and the steps here will assist you in doing so. Making full use of the browser algorithm is the key.

Contact Crunchyroll’s customer care department if you cannot resolve the issue. You can communicate with a staff member using one of the available channels.

This was a complete guide on why Crunchyroll shows a black screen and how you can fix this!

Written by:
Editor-in-Chief and lead author at WhyDo

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